Plan your visit
Advice and guides
Welcome to
Everything you need to know before your visit
On this page you'll find practical information about your upcoming event. We have gathered everything you need so you can feel well-prepared – and from the moment you step through the door, we’ll make sure to give you a warm welcome.
Whether your stay is short or long, we hope it will be a great experience. Our dedicated team – from technicians to hosts – is ready to help you every step of the way.
You are welcome to visit us when it suits you360° tour
Here you can visit all our facilities – from the iconic Øksnehallen to meeting rooms and the swimming pool.
Send an inquiryWe will get back to you as soon as possible
HospitalityArrival and welcome
A good meeting is not just about the content—it’s also about the setting. For us, hospitality is more than just a service; it’s an attitude. We handle the details so that you and your guests can focus on what truly matters. Our reception is ready to guide you through the day and your program. The coffee stations are set, and you can help yourself to cold water, available all day. Our technicians greet you in the room and make sure your AV is ready when the meeting starts. Remember, you can use all our floors if your event requires it. This provides good variety and allows you to separate activities and themes from floor to floor. We are present without being intrusive. Ready to help before you even have to ask. For us, good meeting service is a question of timing, attention and authenticity.
Good to know before your stay
Wi-Fi
Our Wi-Fi is fast and free. You can log onto the network when you arrive. Our technicians are happy to show you how it works on any device.
Cloakroom and storage
If you need to store suitcases, equipment, or other luggage, we have a small cloakroom by our reception. Contact our hosts and we’ll be happy to help.
Accessibility
AccessibilityThroughout DGI Byen, all facilities can be accessed directly from street level or by elevator. Service dogs and companions are always welcome in all our buildings.
Meeting catering
Food and drinksAt CPH Conference, lunch is more than just a meal – it’s an energizing break that boosts both body and mind. We prioritize balance between proteins, vegetables, and whole grains, and always offer alternatives such as meat, chicken, or fish.
